Payment Policy

Payment Policy

Last Updated: August 2, 2026

Thank you for shopping with Petvica. We are committed to providing a secure, reliable, and convenient payment experience for every customer.

Accepted Payment Methods

We accept the payment methods made available during checkout, which may include:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • Discover

  • JCB

  • Diners Club

  • Visa Electron

  • Shop Pay (when available)

The payment methods displayed during checkout are the payment options currently available for your order.

Secure Payments

All payments are securely processed through trusted third-party payment providers using industry-standard encryption to help protect your personal and payment information.

Petvica does not store or have access to your complete credit or debit card information.

Payment Authorization

Payment must be successfully authorized before your order can be processed.

If your payment is declined, cannot be authorized, or cannot be verified, your order may be delayed, placed on hold, or cancelled.

Currency

All prices displayed on our website are in U.S. Dollars (USD).

If your payment method uses a different currency, your bank, card issuer, or payment provider may apply exchange rates or additional currency conversion fees. Any such fees are the responsibility of the customer.

Taxes

Applicable sales taxes are calculated automatically during checkout where required by applicable law.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing your purchase details.

If you do not receive your confirmation email within a reasonable period of time, please contact us at info@petvica.com.

Payment Issues

If you experience any payment-related issues or believe you have been charged incorrectly, please contact our Customer Support team.

Email: info@petvica.com

Our Customer Support team aims to respond to payment-related inquiries within 1 business day (Monday–Friday).

Contact Information

Petvica

Email: info@petvica.com

Phone: +1 (539) 842-1970

Business Mailing Address:

8375 Sultana Ave Unit 2
Fontana, CA 92335
United States